Listed below you will find questions and answers pertaining to the E-File Magic Website software. If you are looking for questions and answers pertaining to the E-File Magic 2.0 Desktop Software, please visit the E-File Magic 2.0 Desktop FAQ.
- Do you audit and or review my information before you file it with the IRS?
E-File Magic DOES NOT audit or review your information prior to filing it with the IRS. We are a service bureau and software provider.
It is your responsibility to ensure you properly adhere to the applicable IRS instructions for filing your tax forms and operate in accordance with any local, state, or federal laws when doing so.
E-File Magic will ensure your information is properly formatted according to the current IRS specification for business e-file and will transmit it to the IRS accordingly.
- What is the deadline for submitting my data to you, in order to have you print and mail it by January 31st?
If you intend to have our service bureau print and mail your forms, for 2008, the deadline for having your data to us is January 23rd. If we receive your data after the 23rd, we cannot guarantee we will have your forms dispatched by the 31st, however, we will still process them.
- What is a 'Recipient Bank' and why is it a good thing, and why is there a deposit required to print from the software?
E-File Magic requires a minimum deposit to be made in order to use the print features of the software. The deposit charge of $24.75, allows you to unlock the printing function of the software and gives you a bank of 25 recipients. Because many of our customers are CPA's and other tax professionals, we provide you with this "Recipient Bank" of 25 in order to keep your cost associated with multiple company e-file submissions to a minimum. Here's how it works:
- If the total recipients you submit, regardless of the number of companies/filers, is less than the minimum 25 recipients, you won't be charged more than the minimum fee. E.G., if you had 5 companies/filers, and each company/filer had 5 recipients, your total cost would be equal to the minimum charge of $24.75.
- The cost of quantities above 25 are charged incrementally based on the number recipients per submission.
Many of our competitors charge you a 'Per File' charge, regardless of the quantity of recipients you submit in each file. In this case, the costs can quickly add up. If you're a CPA and are preparing to file for 10 different companies/filers and a total of 50 recipients, you might be charged a per file fee for EACH company/filer. If the per file charge was 75 dollars, filing would cost you $750.00 dollars! With E-File Magic you would pay significantly less.
This is just one example of the many ways E-File Magic has designed it's software and services to support the diverse needs of our customers. Please check our Real Time Price Quote page for a custom quote!
- What states participate in the Combined/Federal State e-File Program?
Alabama
Arizona
Arkansas
Colorado
Connecticut
Delaware
District of Columbia
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa Kansas
Kentucky
Louisiana
Maryland
Michigan
Mississippi
Missouri
Montana
Nebraska
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Utah
Vermont
Virginia
West Virginia
Wisconsin- I received a notice from the IRS saying I didn't transmit anything?
When processing your recipients E-File Magic uses TCC Number 29609. If your company also has a TCC number, it's possible the notice you received pertains to your TCC Number. Before contacting support, please ensure you have checked to see if this might be the case.
- How do your printing and mailing services work?
When you transmit your order data to us, you can elect to optionally have us print and mail your IRS forms for you, for an added fee. Once we have received your data our processing center will get to work. First they will securely print laser generated copies of the relevant forms for your recipients, ensuring an accurate audit trail is in place for EACH recipient. Once they have completed the print process, they will be sorted and mailed. Once mailing is complete, we will automatically dispatch an e-mail to you notifying you accordingly.
Our Print/Mailing facilities are located in a secure keycard access building. Only authorized employees and personnel are allowed entrance.
